Our Approach To Access Civil Rights The Americans with Disabilities Act is a civil rights law. Just as it is no longer acceptible in our society for a business to post a sign saying, "we do not serve women" or "people of color must use the door in the alley," it is equally unacceptible - in fact illegal - for a business, facility or municipality to refuse to serve people because they have a disability. A six-inch step at the entrance to a building is, for all practical purposes, the same as a sign that says, "we refuse to serve people who use a wheelchair." Equality Title II of the ADA requires that public entities provide "equal program access." Title III requires that public accommodations provide "full and equal enjoyment." In our firm, equal means equal, and we work toward that end. Incentive We would like to believe that people will just do the right thing, and that common decency is a good enough reason to remove barriers to access. Nevertheless, we have often seen instances where a facility dragged its feet in this regard, and to a person with a disability who was denied access, litigation seemed to be the only way to motivate the owner to comply with the law. We wish it were otherwise, and we try to help educate people concerning these issues. We do not encourage people to file lawsuits. One gentleman told us that for eighteen years he wrote letters requesting removal of barriers to access. He was always told, "Thanks for letting us know. We'll take care of it." He said that his success rate was about one percent. At a certain point he called his attorney. Services We Offer (click)